Bots Offer Businesses Special Benefits and Advantages

Bots have been taking businesses by storm. They have slowly been replacing some human jobs, and in other cases have helped make processes run smoother and quicker.

Many businesses and startups are beginning to pick up on the importance of cutting down time, and saving money in their businesses. Bots can offer this.

The truth is: bots offer businesses special benefits and advantages, like employees (temps, interns, short term contractors, etc.)

Once, bots may have seemed like a trend; however, that isn’t the case. They’re here to stay. And it seems many startups and small businesses are creating bots that can help out other businesses.

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Business to Business (B2B) and Business to Consumer (B2C) companies have jumped on in support of chatbots.

Related: The New Kukie Bot Will Teach You How to Create a Better Startup

For instance, hugely successful companies such as Pizza Hut and Whole Foods have begun to use bots. They implemented them to provide superior customer service and create a new consumer buying experience.

When large businesses see the benefits and advantages of using chatbots, others follow suit.

Facebook Messenger has reached 1 billion users when only 3 months earlier its scope was 900 million. More than 18,000 bots have launched using the app, and bots are a marketable and successful strategy for any business – large and small.

There’s no denying that bots can offer tremendous benefits to companies and businesses. Those who choose to ignore the benefits and not stay up to date with the newest technology may find themselves behind their competition.

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What’s your take on businesses using bots? In your opinion, what are the pros and cons?

 

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Why You Need a Useful and Valuable Company Mission Statement

Does your startup or small business have a mission statement? The purpose of a mission statement is to let people know what your company does – your customers and employees.

Studies have shown employees who believe their employer’s work is meaningful are 68% more engaged and productive.

A great mission statement is simple, and it can make you memorable. Below is why you need a useful and valuable company mission statement.

They Set You Apart

The point of a mission statement is to let others know what drives your business; however, you don’t want to be generic. Otherwise, your statement will sound just like everyone else’s. Be specific.

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A great mission statement is unique to your company. What is it your business really does? And what do you hope to do? It blends reality and optimism together.

Related: Need Help with Your Vision Statement? Here Are 4 Things to Consider

They Tell a Story

Your story must be plausible, and revolve around why you exist, how you treat your employees (temps, interns, traditional staff), and why you do what you do.

They can reflect your short term or long term goals – but choose only one. It sounds simple, but communicating it effectively to your audience can be tricky.

Make it succinct and to the point. Keep it between 1-2 sentences. For instance, Nike’s mission is summed up in one sentence: “To bring inspiration and innovation to every athlete in the world” – to them everyone is an athlete.

They Provide Value

Part of running a successful startup or small business is being able to give value through your products or services.

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You need to communicate the value you can provide your potential customers with your mission statement. What is your mission, your purpose, the drive behind running your company? Include it in your mission.

Readers should take away why your company and mission are valuable.

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What’s your current mission statement? What’s your biggest challenge in creating one?

 

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4 Bad Employee Traits to Watch Out For

If you’re new to hiring as a startup or small business, you may not be able to vet which candidates will be good employees, and which ones could potentially be problematic.

You’ve most likely worked with a co-worker or two in the past who were prime examples of what not to do.

When you run a startup or small business, every employee matters – your temps and interns, all the way down to your seasonal hires and short term contractors.

Startups
Hire with care, toxic employees can be destructive to the workplace.

A bad employee can be toxic in the workplace, and it can spread and hinder the efforts of your team.

Let’s discuss 4 bad employee traits to watch out for.

  1. “It’s Not My Job” Syndrome

Now and then, you may come across an employee who doesn’t value teamwork. You ask them to perform a simple favor, or complete a small task, and you get the “that’s not my job” response.

This type of employee never volunteers to help out, and may even refuse if you ask them.

When you have a small team, this employee brings everyone else down and starts to give other team members bad ideas.

If you don’t resolve the issue with this employee, you could find yourself managing a team of workers who don’t want to help out.

Related: Your Employee Said, “That’s Not My Job” – Now What?

 The Gossiper

We’ve all known at least one or two people in our life, whether at work or personally, who like to gossip about others. In other words, they love getting the “dirt” on others for entertainment.

Startups
Incorporate a solid hiring system to create a better work environment for all.

Gossipers are terrible for employee morale, they don’t value their co-workers, and it can lead to issues and drama in the workplace.

They’re more interested in talking about others, rather than focusing on their work. And worse, you can’t trust them. They could very well be stirring up drama based on lies about management, supervisors, and other employees.

According to Bamboo HR, difficult co-workers is one of the top 5 deal breakers for employees.

  1. The Storyteller

Like the gossip-loving employee, storytellers love to tell stories or make up excuses about everything. They will have a new reason every week to why their assignments are always late.

This type of employee is especially problematic because they lie. They’re more concerned with self-preservation and do not care about you, your staff, and your business.

Their lies and damage to your company will only increase. Plus, they never take responsibility for their actions, and it’s never their fault. You can’t trust them.

  1. Chronic Bad Decision Making

Everyone makes mistakes. No one is perfect, and your employees will make mistakes. Sometimes, they’ll make bad decisions. However, that doesn’t automatically mean they are a problem employee.

A problem employee is someone who continually makes bad choices that harm your company and their coworkers.

This can usually be fixed. But if the employee frequently repeats the same mistakes, isn’t open to constructive criticism or feedback, doesn’t recognize their error, or has a natural inclination to repeat the wrong decision again, you’ll have more problems and a harder time getting to the bottom of it.

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Have any additions? What are your tips for spotting problem employees?

 

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